Privacy Policy & Cookies
Last updated: April 2025
1. Data Controller
The website eskills.agency is operated by:
- E-Skills Agency
- N22 Rue de l'artisanat, Charguia 2, Ariana, Tunisia
- Email: dhiaguedri@eskills.agency
- Phone: +216 52 838 318
2. Data We Collect
We collect the following data:
- Contact form: name, email, phone number, message (via Formspree).
- Navigation data: pages visited, session duration, traffic source (via Google Analytics 4).
- Advertising data: interactions with our ads (via Meta Pixel).
This data is collected solely to improve your experience and our communications.
3. Cookies We Use
Our website uses the following cookies:
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics 4 | Maintains session state | 2 years |
| _fbp | Meta (Facebook) | Identifies browsers for advertising | 3 months |
| _fbc | Meta (Facebook) | Tracks clicks from Facebook ads | 1 year |
You can refuse or delete these cookies at any time through your browser settings or via the "Decline" button on our cookie banner.
4. Legal Basis
Data processing is based on:
- Your consent for analytics and advertising cookies.
- Legitimate interest of E-Skills Agency to improve its services and measure campaign effectiveness.
- Contract performance when you contact us regarding a project.
5. Data Sharing
We do not sell or rent your personal data. It may be shared with:
- Google LLC (Google Analytics 4) — processed in the USA under Privacy Shield
- Meta Platforms Inc. (Meta Pixel) — processed in the USA
- Formspree Inc. — for processing contact form submissions
6. Your Rights
Under Tunisian law No. 2004-63 of July 27, 2004 on personal data protection, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to object
- Right to erasure
To exercise these rights, contact us at dhiaguedri@eskills.agency.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or disclosure. The site uses HTTPS (TLS) across all pages.
8. Changes
This policy may be updated at any time. The last updated date is shown at the top of the page. We encourage you to review it regularly.
9. Contact
For any questions about this policy, contact us:
- Email: dhiaguedri@eskills.agency
- Phone: +216 52 838 318